Argos
• Panel of preferred agencies was established.
• Immediate direct savings found
• Order fulfilment levels of exceed all expectations
• e-tips® reduced invoices to just 52 per year
• Real-time Management Information provided new level of visibility and control over agency spend and staff usage
Argos are a unique multi-channel retailer recognised for choice, value and convenience. They sell general merchandise and products for the home from over 700 stores throughout the UK and Republic of Ireland, online and over the telephone.
Argos serve over 130 million customers a year through their stores and take 26% of sales through the internet channel alone. Four million customers order either online or over the phone. On average, 18 million UK households, or around two thirds of the population, have an Argos catalogue at home at any time. Argos intend to open approximately 20 stores this financial year. The Argos website was the most visited high street retail website in the UK in 2008.