Shaw Healthcare
Overview / Result:
• Direct cost-savings of more than 9.7% per year achieved
• 6,000 paper-based invoices per year, down to just one electronic invoice per week
• More diverse supply base guaranteed top-quality supply of care workers
• Introduced formal service level agreements with Key Performance Indicators to regulate supplying agencies
Shaw Healthcare are entrusted with the care of very vulnerable people, both young and old, in specialist care homes, hospitals and in people's own homes. Their staff give this care day and night as though to their own family and they do this because of their expectations of themselves, those they care for and their relatives and because of the trust placed in them by their managers.
Market Sector: