United Response
• Invoices reduced to 52 per year
• e-tips® reporting function reached further than expected, benefitting central procurement and finance departments
• Payment process made significantly easier and more simple
• Better quality of staff supplied through rate optimisation
• Legal compliance ensured and agency performance monitored through formal service agreements
United Response provides a range of services for people with learning disabilities, mental health needs or physical disabilities.
The services they provide depend on each person they work with. They can provide 24-hour support for people with complex needs. They can job coach someone into work. They can provide outreach support for someone with a mental health need or work with people to be in control of the support they choose. The key is that we work with each person to do the things they want to do, supporting them to communicate what they want and tell us how we are doing.