Aside from the cost saving, what are the other benefits of using de Poel?

We pride ourselves on continually adding value to our customers’ businesses and constantly improving the quality of supplier service provided. Selecting the right agencies to supply your business is a fundamental part of our service.

In order to ensure that agency service levels are upheld and that clients are fully protected, de Poel’s in-house legal team puts in place legally binding Service Agreements. Supplier performance is then continually monitored by de Poel on behalf of clients using a series of client specific Key Performance Indicators (KPI’s), which are written in to the Service Agreement. By helping clients to select and negotiate a series of KPI’s that accurately reflect the service criteria most important to their business we can ensure that their specific requirements are met.

Tags: